FAQ
1
How Do I Place An Order?​
Contact Us
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Email
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Sms/Whatsapp (019 2343210)
Confirmation
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Brand/Model?
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Colour?
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Stock?
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Quantity?
Payment
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Maybank (Ride Shop)
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Acc No (1234 1234 1234)
Delivery
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1 to 2 days for processing
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2 to 4 working days
2
Shipping info
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This item will be shipped from our shop
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This item can be shipped within Malaysia (Including Sabah, Sarawak & Brunei)
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Item ship out within 2 - 3 days after confirmation of payment
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Delivery tracking no. will be sent to you once we have shipped your order
3
How do I make payment?
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Bank: Maybank
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Beneficiary Name: Ride Shop
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Acc No (1234 1234 1234)
4
5
What's next after payment is made?
Inform us your order and show us the bank transfer details. We’ll reply you with confirmation within 12 hour.
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Email: marketing@rideshop.com
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WhatssApp: 019 2343210
How our bicycles are packaged & assembled?
For ease of transport from our shop, your bicycle will arrive approximately 95% assembled. All you have to do is unpack and simple installation.
6
Are all items guaranteed in stock?
We try to update the website as often as possible to reflect out of stock conditions. However, we will notify you if an ordered item is not available.
7
Who are our delivery partners?
IOrders are shipped via Pos Laju. Our partner are just as dedicated as we are in delivering your bicycles and accessories to you as soon as possible.
8
Can I track my order?
Yes, we will email the tracking number to you when your order delivers.
9
What are the shipping charges?
The shipping charge depends on the total amount of the bicycles ordered as well as your location.
Thank you for shopping with us!